Things to do before July 30, 2009
The general transition to Zimbra begins on Friday, July 31, 2009 at 6 PM Before that time:
1. Don't "tidy up" or make major changes to your Marietta email folders
Marietta IT has already copied most of your email to Zimbra. If you make changes before the transition, your copied email at Zimbra will have to be changed to match. It will be helpful if you do not make major changes before the transition.
2. Review configuration settings for Thunderbird, Outlook, etc.
Marietta IT has published a table of settings for local email clients (Outlook, Thunderbird, etc.) which will work in both the current Marietta email environment and the new Marietta Zimbra email system:
|mail.marietta.edu||mx.marietta.edu (do not use until Aug. 1)|
Your local email clients, whether on a campus computer, home computer or a portable device, should be checked to be sure the settings are listed in the table above.
Note that there are several possible settings for SMTP, POP3,IMAP,MAIL,MX. If your setting matches any of those listed, that setting is correct. Also note that if your outgoing mail is set to smtp2.marietta.edu, this will still work.
Prior to the transition, Information Technology began copying everyone's email folders to their new "home" at Zimbra. That process is now almost complete, and Information Technology is now copying daily changes to Zimbra to keep everyone's mail folders in Zimbra up-to-date.
When the transition begins at 6 PM on July 31, 2009, everyone will lose access to their email. All incoming and outgoing email will be held for later delivery (no email will be lost). Information Technology will complete the updating of all email folders in Zimbra. At that point, we will switch over to Zimbra as the new email environment. The email that was held will be released, and access to the email system willl resume. The transition is expected to be completed by Saturday evening, August 1, 2009, by midnight.
Information Technology will update the main Zimbra Web page throughout the weekend with the current status of the migration.
Over 3,000 email accounts will be moved during the transition. For a small number of individuals, unexpected problems may prevent 100% of their email from being transferred successfully to Zimbra. These individuals will be given access to the new Zimbra environment at the same time as everyone else, and the remainder of their email will be migrated as soon as possible. Again, no email will be lost and your patience would be appreciated.
General Notes on the Transition
Some users utilizing SSL may recieve an alert for the new certificate. This is expected and should be accepted.
The Pine email client will no longer be supported.
Messages will be purged from "Trash" folders after 30 days.
Quarantined messages will now appear in a new "Junk" folder from within the web client and your local client. Messages in this folder are purged every 15 days.
Email passwords for Guests, Departments, Offices, and Cocurricular accounts will now use the single sign on password (the inital password for most accounts). Passwords for these accounts may now be administered through the Zimbra Web Client.