Windows 2000 and Windows XP

Mac OS X, Linux, or an alternative operating system

The College will not support the following operating systems; continued network access is not guaranteed

• Windows 98,
• Windows 95,
• Windows ME,
• Windows NT 4.0, and
• a Mac using OS 10.2 or an earlier edition, including OS 9.

Networking Devices

Wireless access (802.11a, b and g) is now available in the residence halls, supported and maintained by the Department of Information Technology.

Wireless routers, hubs, and/or access points will no longer be allowed on the campus network.
Do not bring them to campus.

Other Networking Devices

Non-computer Networked Devices such as PDAs, PlayStations and Xboxes

Game consoles and other networked devices that need special consideration—or are not capable of running a browser—must register a Media Access Control (MAC) address, a unique number that allows these machines to connect to a network.

To determine and register the MAC address for each device, visit: https://mcnet.marietta.edu/~it/register/

Information Technology allows Internet connectivity for these devices, but it does not offer support and bandwidth demands are not guaranteed.

Call 740-376-4860 for more information.

Voice Over IP Networks providing Internet telephone service, including Lingo, Skype and Vonage

Information Technology allows Internet connectivity for Voice Over IP devices run through a PC.

Independent routers to support these services are not permitted on the campus network.

Bandwidth demands are not guaranteed.

Cisco Clean Access (CCA) is a system implemented in large networks to:

1. Verify and manage the users connecting to the network
2. Keep the network secure by enforcing good security standards

A CCA client is required to be installed on the computer, which will verify that the computer is secure enough to be allowed access to the network.

It will check for the latest:

• Windows Updates,
• Automatic Updates,
• Symantec AntiVirus, and
• other essential security standards.

The client will not collect any personal information, only information regarding the security of the system. In turn, this will greatly reduce the spread of viruses across the network and help keep your information safe and your computing experience enjoyable.

For more information on CCA, download the CCA: At-A-Glance PDF from Cisco.

An unprotected computer can be hazardous to the entire network. Marietta College implemented the Cisco Clean Access system to block unprotected computers from accessing the Internet until they meet specific requirements, including having the latest updates for antivirus software and Microsoft Windows.

The following steps must be completed before connecting to the network.

Update Windows

• Visit Microsoft Windows Update.
• Follow the instructions to download updates.
• Continue visiting Windows Update until all files are up to date.

Get Virus Protection

• All students accessing the network on a PC are required to have updated anti-virus software.

  Symantec Live Update is free for all MC students and is available for PCs (using Internet Explorer). The program can be obtained from the "Anti-Virus" folder in your MyMC briefcase (FileName: Symantec Anti-virus.msi).

• To uninstall a previous version of Live Update,
  • to uninstall symantec 9 and 10.0, use password: symantec!@#
  • the new install of symantec 10.1.5, use password: marietta
• Anti-virus and antispyware software for Macs are not required; however, the software can be obtained from the "Anti-Virus" folder in your MyMC briefcase.
• If you are switching to Symantec Antivirus from a different antivurus program, you must completely remove your old antivirus software before installing Norton. (Visit the Virus Protection page for additional information.)

Once you have completed these steps, setting up your computer on-campus should be easy:

• Plug in your Ethernet cable,
• Open up your browser (Internet Explorer) and
• Follow the instructions on screen.

Windows Service Pack Information

Microsoft requires that all computers running Windows Update have valid license keys. If you do not have a valid key, you will not be able to download critical updates from Microsoft, and therefore will not be able to access the Internet.

Visit Microsoft's How to Tell website to determine if your copy of Windows is valid.

1. Install Cisco Clean Access Agent
The Clean Access Agent may be obtained from the "Clean Access" folder in your MyMC briefcase (CCAAgent_Setup.exe).

Step 1. Install the CCA Agent - Only Needed for Windows Users

Go to http://quarantine.marietta.edu/CCAA/CCAAgent_Setup.exe to download the CCA Agent file.

After downloading the Clean Access Agent, open (or run) the program. This will start the InstallShield Wizard.

Installation will run through four screens, featured below.

Unless you change the location, the Wizard will create a new folder in your Program Files directory: "Cisco Systems\Clean Access Agent\"

For additional help with installing the agent, call the IT help desk (x 4860). When downloading the CCA Agent, you should see the following pop-up window. Click "OK."

Step 2. Logging into the Network

Once you have the CCA Agent installed on your computer, login through the client. You should see the icon in the system tray (highlighted in red):

If you do not see the icon, you may need to click the Show Hidden Icons button (highlighted in green). You will also have a shortcut placed on your desktop (double-click this if it does not appear in the system tray):

Once you have the CCA Agent started, a login window should appear:

If the login windows does not appear, right click on the system tray icon and make sure "Popup Login Window" is checked. (You can also right click on the icon and click "Login" to manually open the window.)

Type your Marietta College UserID and password, and click Login

You might be prompted to update your computer or virus scan before you can get online. If so, you will see a window like the following:

Click on "Go to Link" and follow the on-screen instructions.
Once you complete the step, go back to the remediation window and click "Next."

Complete each subsequent step to gain access.

2. Install Anti-Virus Software
If you do not have a current and up to date install of Norton/Symantec, McAfee, Trend, AVG, or Sophos, you must download and install Symantec Anti-Virus. Symantec Anti-Virus may be obtained from the "Anti-Virus" folder in your MyMC briefcase (FileName: Symantec Anti-virus.msi).

3. Install all Critical Updates
Point Internet Explorer to http://update.microsoft.com and make sure that all updates marked as "Critical Updates" are installed.

• Note: Microsoft may require Windows Genuine Advantage to install future critical updates.

To set up your Marietta College Housing wireless connection:

• Click the Start button

• Open Network Connections (Settings/Network Connections)
• Open Wireless Network Connections
• Click Properties

• Click the Wireless Networks tab

• Click Add...

Enter the following fields.

• Network name (SSID):
  MariettaCollegeHousing

• Select Network Authentication: WPA-TSK (or WPA-AES)

• Network key: marietta

• Confirmation network key: marietta
  
• Click OK to confirm each update.
  

Every 15 hours, it will be necessary to log back into the Cisco Clean Access network using your Marietta College email login and password.

The software will determine that the following items are installed and updated:

• Anti-Virus Software
• Anti-Virus Definitions
• Microsoft Windows Critical Updates
• Anti-Spyware (optional)

Windows Anti-Virus and Service Pack Information

All students accessing the network on a PC are required to have updated anti-virus software.

Symantec Live Update is free for all MC students and is available for PCs (using Internet Explorer). The program can be obtained from the "Anti-Virus" folder in your MyMC briefcase (FileName: Symantec Anti-virus.msi).

(Note: Anti-virus and antispyware software for Macs are not required but downloading such software is recommended.)

Microsoft requires that all computers running Windows Update have valid license keys. If you do not have a valid key, you will not be able to download critical updates from Microsoft, and therefore will not be able to access the Internet.

Visit Microsoft's How to Tell website to determine if your copy of Windows is valid.

Why GO PRINT?

GO PRINT is:

A program set up to reduce the amount of paper usage, toner cartridges, printer service calls to computer labs on campus. During 2008, studies were conducted in the two most highly used computer labs, the Library (public area and computer lab), and Thomas Hall. It was determined that something needed to be done.

Some of the main concerns about printing were:

The amount of paper being used:

• Webpages printed and not retrieved
• Reams of paper being printed with garbled material
• Printed copies never picked up.
• The number of Toner cartridges being used.
• The number of service calls for printer repairs.
• The need to provide an adequate printing environment in all campus labs.
• The need to discourage waste from a few students in order that the majority have their needs fulfilled.

An Alternate Approach

After the Survey was complete it was decided that an alternate approach was needed which would be of benefit to all. Issues that were kept in mind were: Greening the Campus, saving money for the college and for the campus. Turning from being a throw-away campus to an Environmentally Conscious Campus was a concern to all. Yet, we wanted to make sure we didn't generate a new cost to the students.

The advantages of GO PRINT are:

• Saves the Environment
• Saves the College
• Creates an Awareness of paper use
• Helps Green our world

Directions for using GO PRINT on a lab machine.

How GO PRINT works

• Each student will be allotted 500 Black & White pages to print on their student ID card.
• You will login to computers with your email name & password: ex. Login: Abc001 Password: xly123
• IMPORTANT - you must log off each time after you finish, or another person's print jobs could be logged onto your card.
• When you print, you will print to a print queue attached to a print release station located on each floor of the Library.
• Thomas Lab is different. There are no print release stations. There will be a web release client in the toolbar (bottom right). Students will click it, then login with username & password. REMEMBER to Log out each time!!!

For more information on using GO PRINT, visit the FAQ or call the helpdesk at x4860.