Barbara Fitzgerald

Trustee — Class of 1973


Marietta College graduate of 1973. Her professional career began as a Management Trainee for Sears, Roebuck and Co. in New Jersey. She spent 24 years with Sears in numerous store operations positions (including Store General Manager and District General Manager), Home Improvement store support positions and strategic planning. Her last assignment was VP/GM for Sears Freestanding Hardware Stores, an off the mall chain she grew to 150 stores in three years.

She left Sears in 1997 and joined Toys “R” Us as VP/GM for NY/NJ, the company’s largest market with annual sales of $1 billion. She was promoted to Vice President of People Development and led the company-wide initiative (This Magic Moment) designed to transform Toys “R” Us into a customer focused organization. In early 2000, Barbara was named President of Harmon AutoGlass, then the nation’s second largest installer of replacement windshields. She joined PetSmart at the end of that year as Senior Vice President of Store Operations. In that position she led the strategic focus on customer service, launching a company-wide service initiative: PetSmart Unleashed. She retired from PetSmart in June 2007. She is a member of the Board of The Be Kind People Project in Arizona and a past member of the PetSmart Charities and The Schwan Food Company Boards. Barbara and her husband, Paul, reside in Scottsdale, Arizona.